Customer Support
Get help with the app, report issues, or ask questions.
Contact Support
For questions, bug reports, or feature requests, reach out via email and we'll get back to you as soon as possible.
rf8482htz6@privaterelay.appleid.comResponse Time
Typical response within 1–2 business days. Urgent issues are prioritized.
Include Details
For faster help, include the page name, what you expected, and what happened.
How do I dictate an incident?
Navigate to Incident Dictation from the home screen, tap the microphone button, and speak your incident narrative. The app transcribes your speech in real time. Tap the button again to stop, then tap "Suggest Charges" to get AI-assisted charge analysis.
Why are my charge suggestions taking a long time?
Charge suggestions use an AI model with web search to find current statutes and case law. This can take 15–60 seconds depending on complexity. Ensure you have a stable internet connection.
Can I use this app offline?
Legal reference pages, checklists, and advisements that have been loaded are cached for offline use. However, AI charge suggestions, dictation, and state-specific data lookups require an internet connection.
Is my data private?
Your incidents and notes are visible only to you and workspace administrators. However, this app is not a secure evidence repository — do not store personal identifiable information. See the Privacy Policy for details.
How do I delete my account and data?
Go to Settings → Danger Zone → Delete Account. This permanently removes your account and all saved incidents and notes. This action cannot be undone.
Report a Bug
Found something broken? Email us with a description and the page where it occurred. Screenshots help us fix issues faster.